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The two my book products are essentially the same, the core difference is in the formatting of the drive. Need help getting into the case of a my book 3,5 external harddrive case. For mac computers, go to the apple menu and select software update or app store. This update does not work on my book for mac, my passport for mac or my book studio. Wd my book 3tb external desktop hard drive wdbfjk0030hbk. Wd 2 tb my book not recognized by norton or by file explorer, but shows up in device manager. Complete backup my book desktop storage comes equipped with wd backup. Western digital external hard drives user manuals manuals brain. The backup setup depends on whether you use the wd smartware or the acronis true image wd edition. The device easily connects to any computer or notebook with a usb port.
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